How do I close my B-Social account?

If you wish to close your B-Social account, just drop us a message via in-app chat requesting the closure of your account via the 'Support' tab. 

What happens to the current money loaded on my B-Social account?

Any balance left on your B-Social account will be automatically transferred back to the source it was used to originally top up from.

Will I be notified once my account has been completely closed?

Yes, you will receive an e-mail confirming the closure.

How long does the closure of my B-Social account take?

As soon as you let us know you want to close you account we start the process. This will normally take up to 7 days.

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